Deliver Support

Getting started

Deliver works in three steps: capture it, commit to what it is, and follow through.

Capture: Say it or type it, in any language: from the record button, the Lock Screen, Control Center, the Action Button, Back Tap or Siri ("Capture with Deliver"). Dates and times you mention are picked up, like "call Ana Friday at 3".
Commit: Tap a capture and decide once what it is: an Action you'll do, something Owed to me, a Reference or an Idea. You can also defer it or discard it.
Deliver: Today shows what's next, Later holds what's planned for another day, Owed to me tracks what others owe you, and Needs you on Home flags anything slipping.
Chief of Staff PRO: Ask about your plan or change it by chat or voice: "What's next?", "Move the review to Thursday", "I finished the report". Every change has an Undo. Pro also adds daily and weekly check-ins that call you at the times you choose.

Subscriptions are handled by Apple, so changes and refunds go through your Apple account.

What's free, and what are the plans?: You can try Deliver with your first 5 captures. After that there are two plans: Basic (capture, commit and follow-through, with iCloud backup) and Pro (everything in Basic plus the AI Chief of Staff and check-ins). Each comes monthly or yearly. The app shows prices in your currency.
Is there a free trial?: Yes. The plan screen shows how long the trial lasts and the date of your first charge. Cancel at least 24 hours before that date and you won't be charged.
How do I cancel or change plans?: On your iPhone: Settings → [your name] → Subscriptions → Deliver. Moving up to Pro takes effect right away, and Apple credits the unused part of Basic. Moving down takes effect at your next renewal.
I paid but Deliver still asks me to subscribe: On the plan screen, tap Restore. Make sure you're signed in with the same Apple Account you used to subscribe.
How do I get a refund?: Apple handles refunds: go to reportaproblem.apple.com and choose the Deliver purchase.

Do I need an account?: No. There's no sign-up. Your items live on your iPhone and are backed up automatically to your own private iCloud, so they come back if you reinstall Deliver or move to a new iPhone with the same Apple Account.
How do I back up or move my data by hand?: Deliver → Settings → Backup & Restore: Export Backup saves a file to Files, and Import Backup brings one back (it replaces what's on the device).
What leaves my phone?: Voice recordings are sent for transcription when cloud voice is on, and the Chief of Staff sends your question and a summary of your plan to answer it. Nothing is used for advertising. The details are in the Privacy Policy.

Voice capture writes the wrong words: Speak in any language; Deliver detects it. Names it doesn't know yet improve once they appear in your items. To keep recordings on the phone, turn off Settings → Chief of Staff → Cloud voice recognition (works offline too, with less accuracy). If one phrase keeps failing, email it to us along with the language you spoke.
The Chief of Staff says it "answered locally": It couldn't reach the AI and gave an offline answer instead. Check your connection and ask again. If it says you've reached this month's AI limit, it shows the date the limit resets.
Check-in reminders don't arrive PRO: Allow notifications for Deliver in the iPhone Settings app, then check the times and switches in Deliver → Settings → Check-ins & rhythm.
The Lock Screen, Control Center or Siri shortcut doesn't open Deliver: Run Deliver → Settings → About → Fast Access Setup again. If it still fails, remove the control or shortcut and add it again.

These details help us fix it on the first try:

Your iPhone model and iOS version.
Your Deliver version, from the iPhone Settings app: General → iPhone Storage → Deliver.
What you did, what you expected, and what happened instead.
A screenshot or screen recording, if you can.

Send them to inquiries@deliver-productivity-app.com. Deliver is a small, independent app; we reply as soon as we can.